Privacy Policy

1. Introduction

Bayang Labs ("we", "us", "our") is committed to handling personal data responsibly and transparently. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and how you can exercise your rights under Malaysian law.

This policy applies to data collected through our website at bayangl.sbs, through our enquiry and enrolment process, and through delivery of our programmes. If you have questions about this policy, contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, phone number — collected when you submit an enquiry or enrol in a programme
• Programme data: submissions, project files, feedback notes and records of attendance — collected during programme delivery
• Technical data: IP address, browser type, pages visited, time on site — collected via cookies and server logs
• Communication data: content of emails and messages you send us

We do not collect special categories of data (health, financial, government ID) unless specifically required for a programme and disclosed to you at the time of collection.

3. Legal Basis and Purpose of Processing

We process personal data under the following bases:

• Performance of a contract: to process enquiries, confirm enrolments, deliver programme content and handle withdrawals
• Legitimate interest: to maintain records of programme delivery, improve materials and respond to technical issues
• Consent: for optional email communications about upcoming cohorts and programme updates
• Legal obligation: to comply with Malaysian law, including the Personal Data Protection Act 2010 (PDPA)

4. Data Retention

We retain personal data for the following periods:

• Enquiry data for non-enrolled individuals: 12 months from the date of enquiry
• Learner records (contact details, programme data): 3 years from programme completion
• Financial records: 7 years in accordance with Malaysian accounting requirements
• Technical logs: 90 days on a rolling basis

After the applicable retention period, data is deleted or anonymised.

5. How We Use Your Data

• To respond to enquiries and provide information about programmes
• To process enrolment, manage cohort scheduling and deliver sessions
• To provide written feedback, code review notes and mock interview records during the programme
• To issue completion records at the end of a programme
• To send operational communications related to your enrolment
• With your consent, to send information about future cohorts and programme updates
• To maintain the security and performance of our website

6. Data Sharing

We do not sell personal data to third parties. We share data only where necessary:

• Service providers: email and communication platforms, hosting providers and payment processors used to operate our services. These parties process data only on our instructions.
• Legal requirements: where disclosure is required by Malaysian law or a court order

We do not share learner data with employers, hiring platforms or any third parties for commercial purposes.

7. Security Measures

We take reasonable technical and organisational measures to protect personal data, including:

• HTTPS encryption on all web pages
• Access controls limiting data to staff with a need to access it
• Regular review of who holds access to data systems
• Secure storage for programme submissions and feedback documents

No transmission over the internet is fully secure. If you have concerns about a specific interaction, contact us at [email protected].

8. Cookies

We use cookies to maintain site functionality and understand how visitors use our website. See our Cookie Policy for a full description of the cookies in use and how to manage your preferences.

9. Your Rights Under the PDPA (Malaysia)

Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights:

• Right of access: to request a copy of the personal data we hold about you
• Right of correction: to request that inaccurate or incomplete data be corrected
• Right to withdraw consent: to withdraw consent for optional processing at any time, without affecting processing carried out before withdrawal
• Right to limit processing: to request that we stop using your data for certain purposes

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any site you visit via a link from our pages.

11. Children

Our programmes are designed for adults. We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have collected data from a minor, contact us and we will delete it promptly.

12. Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. The updated version will be published on this page with a revised date at the top. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

13. Contact

For questions about this policy or to exercise your data rights:

• Email: [email protected]
• Post: Bayang Labs, 51 Jalan Ara, Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia